Privacy policy
Overview
HuaPaw (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely by third-party payment providers)
- Order history
- IP address and browser information
- Device and usage data
How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Provide customer support
- Send order updates and shipping notifications
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
Sharing Your Information
We do not sell your personal information.
We may share your data with:
- Payment processors (for secure transactions)
- Shipping carriers (for order delivery)
- IT and service providers (for website operation)
- Legal authorities when required by law
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and user behavior
- Personalize user experience
- Support marketing and advertising
You can disable cookies in your browser settings.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of your data
- Request deletion of your data
- Opt out of marketing communications
To exercise these rights, contact us at info@huapaw.com.
Data Retention
We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, and support business operations.
Third-Party Services
We may use third-party services such as payment gateways, analytics tools, and shipping providers. These services operate under their own privacy policies.
Contact Us
Email: info@huapaw.com
Phone: (+1) 213-720-2518